Retractable Projector Mount Retractable Projector Screen Problem?

Retractable projector screen problem? - retractable projector mount

I have a roll-up projector screen, pull down and want to go. It is mounted on the roof and pulled down, but I played a video game and became angry and threw a pillow at him) does not ask (and drove all the way up very quickly, because then only go against the way it is impossible to bring the whole way. Is there anyway to solve this problem, I assume that something is broken, but I have no idea what it is. Thank you in advance for the answers. I'm also open for ideas manipulated redneck Jimmy.